I remember
listening to a management consultant tell an audience about how
handling
e-mails determines what kind of person you are. He said that there
were two
types. The first group handled all their tough and involved e-mails
(those
that required lengthy responses, research, etc.) first, and then dealt
with the
other e-mails after they'd finished. That group was the one you wanted
running
companies, proving your innocence in a murder trial, etc. The second
group first
looked at all their joke e-mails, dirty picture e-mails, gossip
e-mails, etc.,
and then went on to their more serious e-mails. That constituted 99% of
people
and is why I will never be a mover and a shaker, since I immediately
knew I was
in group #2.
Yesterday I
noted a few comments by Warren B. about the tax on banks. In an effort
to give
equal time, many feel that a bank tax is fine. They say that
because the
government is already giving the banks money at 0% and the banks are
buying
treasuries and collecting 3%, or making mortgages and making 5%, so
making
money for them is not rocket science. And giving the profits to their
executives doesn’t make sense.
I received several valuable comments
yesterday about the new GFE form. One sharp mortgage banker in Santa Cruz, CA
noted, “No one has thought about the bottom line impact to the IRS.
Formerly
you could only deduct origination points. Now all the origination costs
are in
a single box, which results in a greater deduction for the borrower!”
“A
lot of people didn't know that you can include tax prorations in your
bottom
line. Now I put in on page 3 of the 1003. With all these crazy
changes making out bottom lines look larger than it really is we need
all
the help we can get. Not to mention for qualifying etc.”
“The new GFE
does not have a signature line and I don't believe it calculates cash
to close.
It only shows the costs of acquiring the loan. I think after a little
experience with the new documents everyone will chill out.” “The
borrowers do
not sign the new GFE. The issue of not having a cash to close number on
the GFE
is one with which we are all struggling. Many are putting Cash-to-Close
worksheets together. Giving them an old GFE violates the rules.”
“Where my
office is the seller has to pay for owner's title and taxes on the
deed, yet we
have to disclose it as a cost on the GFE. The GFE isn't ‘the cash you
need at closing’;
it is just a total of all costs. We have page 3 of the 1003 handy when
going
over the GFE so they can see their actual cash needed at closing. In
the case
where we are forced to show a seller cost on the GFE, we include a page
3
credit to offset it, so the cash to close is still correct from the
application.”
You never know when it will strike, but there comes a moment at work
when
you've made up your mind that you just aren't doing anything productive
for the rest of the day. Sometimes individual loan agents ask the
owners of
their company, “Dude, I know that I didn’t close any loans in the
fourth
quarter, but keep me on anyway – I am not costing the company anything,
right?”
Wrong.
Granted, some areas are more expensive, but I
did a very informal
poll of managers/owners on the cost of having producers. For retail
agents,
“The basic cost of overhead per agent is approximately $587 per agent
per
month. This is for the in-house agents that
share an office. If they have an office
by themselves, then the expense is $375 higher per month.
The outside agents are $375 less. This
doesn't include the cost of the staff, which is an additional $843.75
per
agent, whether inside or out.”
Another wrote, “We put a price tag on every
LO we have - gone are the
days of the LO who doesn't produce but is ‘low maintenance’ and may
work from home. We used to keep guys around
purely for our
golf scramble team but not anymore. Based on all the things we offer
our LO's
we determine we spend $800 to $1,000 per LO per month. We absolutely
require
that our LO's do a minimum of 3 loans per month, and we review
production semi-annually.
Those who do not meet our minimum requirements are let go or given a
reprieve
for 6 months to get their numbers up.”
“It used to cost me a minimum $2,500 just to
set a new person up with
software, computer, etc. I never bought a computer for a loan officer,
but just
the tech support guy that comes in and connects to the network, sets up
the
computer for company stuff, the scanner, the e-mail address etc. And
that
doesn't count employee paperwork and training on our systems and
procedures. Then,
of course there is the cost of using the phone, copier, coffee, etc. All that adds up but the biggest cost however
is the use of my support staff's time. It drives me crazy when a
non-producer
takes hours of my team's time - underwriting, processing, docs and
funding -
and other producing mortgage consultants.
The lack of current knowledge because they aren't producing
causes more
questions and because they have nothing but time on their hands they
love to
just talk about it all. That's the biggest expense and drain. When you add up their hourly rate and the
lost productivity on the loans the rest of us our production, well,
that is a
sore spot for me.”
“Rob, we do not have anyone working out of
their home, all our Retail
folks have an office and are required to report, come into the office
and go
over their files once a week with their processor. We also have a
Mandatory
Sales Meeting every week all retail production personnel are required
to attend.
We actually run profitability numbers by Loan Officer and apply a pro
rata
share mix of fixed and variable costs that determine the profitability
or ROA
of the LO.”
“We have four net branches, but they cover their own expenses and we
have a
margin we keep on each loan to cover costs: .375 on any conventional
loan &
.50 on all government loans plus flat fees of $675 on every deal.”
“In our wholesale company an Account
Executive must cover their draw. If
they have potential and are trending in the right direction, closing
approx
$4m/month will keep them in place - anything less than that, for 2
months
running, is a problem. But since we now work in a virtual world, with
no local
office infrastructure, the actual costs of supporting an AE are
nebulous, at
best.”
Back to the
markets! After Jobless
Claims, and the earnings results yesterday, we had more
economic news. (There is none today.) Leading Economic Indicators was
up 1.1%
in December, after showing positive numbers in October and November.
But the
Philly Fed Survey fell more than expected although it is still well
within
positive growth territory. We learned that next week’s auction by the
Treasury
amounts to $44 billion in 2 year
notes Tuesday, $42 billion in 5-year notes Wednesday (one hour prior to the FOMC
decision),
and $32 billion in 7-year notes Thursday.
Although the
markets had another relatively non-volatile day, we did see some
intra-day
price changes for the better as the equity markets worsened. The two
markets do
not always move in different directions, but yesterday they certainly
did. The
weekly Fed purchase figures came out: net $12 billion for the
last week
(4 days). And if traders believe that origination is running at about
$1-1.5
billion a day that means that the Fed is buying older production. And
someone
is making some money off of it… So with no news scheduled, we find
mortgage
prices about unchanged from Thursday afternoon, and the 10-year yield
sitting
around 3.60%.
Three women:
one engaged, one a mistress and one married, are chatting over lunch
and
conversation turns to their relationships. They decide that night to
surprise their men. They agree that all three would wear black leather
lingerie, stiletto heels and a mask over their eyes.
A few days
later they meet up for lunch.
The engaged
woman said, "The other night when my fiancé came over he found me with
a
black leather bodice, tall stilettos and a mask. He took one look and
said, ‘You are the woman of my dreams. I love you.’ Then we made
love all night long."
The mistress
said, "Me too! The other night I met my lover at his office and I
was wearing the leather outfit, heels, mask over my eyes and a
raincoat.
When I opened the raincoat he didn't say a word, but we had wild
passion for
hours."
The married
woman said, "I sent the kids to stay at my mother's house for the
night. When my husband came home I was wearing the leather lingerie,
black stockings, stilettos and a mask over my eyes. He walked in the
door, looked at me and said, ‘What's for dinner, Batman?’."
Rob
(Check
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