Jul. 18, 2012: Broker to banker chatter; letters from the trenches on QM, eminent domain, and QC & compliance
Rob Chrisman
With
the withdrawal of Wells Fargo from the wholesale channel,
correspondent reps from the aggregators are receiving
renewed interest from mortgage brokers looking to set up
mortgage banks and sell to them through correspondent
channels. Requirements vary with investor, of course, but it
doesn't happen with the stroke of a pen. While correspondent
reps politely answer broker questions, here, via the magic of
cut and paste, are some of the answers from various
aggregators - it is not hard to guess the questions.
“Yes,
but to be considered for approval, your net worth must be in
your company.” “I would love to explain the AIR regulation to
you, but I have a few actual mortgage bankers waiting to sell
me a couple of hundred million today…can I get back to you on
that?” "I don't know where everyone's reps and warrants and
buyback provisions are posted on the web." "No, I don't have a
warehouse bank in my back pocket." “Actually, I don’t think
that the personal line of credit your banker extended to you
will qualify as a Warehouse Line of Credit.” "Yes, you have to
use an actual accountant for the financial statements." “I
know it’s costly to hire a Compliance or QC Officer, however
as a mortgage lender, you really are required to set that
process up in your company. Unfortunately, in contrast to your
assumption, that’s not the function of our loan purchase
review group.” "Yes, drawing docs and funding loans is one of
the functions that differentiate brokers and bankers." "No, a
haircut is not just something barbers do."
Ohio
will no longer allow U.S. Bank (as the prepaid debit card
provider the state uses for unemployment compensation) to
charge fees for overdrafts on the card. Yes, the government
can tell us what we can and can't do, which leads to some
input from the trenches on some important issues in mortgage
banking.
The CFPB’s QM rules impact many things. "Rob, I wanted
to raise an issue related to QM that you and your readers may
find surprising. On Thursday, the House Financial Services
subcommittee will hold a hearing on Dodd-Frank, with Raj Date
of the CFPB scheduled to testify. At that hearing, we expect
some discussion of the CFPB’s qualified mortgage (QM) rule and
its impact on Habitat for Humanity. A poorly defined QM
rule could end Habitat’s ability to work within the United
States, meaning that thousands of families would lose the
opportunity to become Habitat homeowners. Passed as part
of the Dodd-Frank Act, the CFPB qualified mortgage rule seeks
to prevent future housing market bubbles by standardizing how
mortgage lenders document an applicant’s ability to repay a
loan. But as the CFPB moves forward, it is critical that
this rule is written broadly enough to both support the work
of nonprofit lenders like Habitat, while still protecting the
stability and integrity of the for-profit mortgage market.
Habitat partner families – by design – do not qualify under
standard underwriting guidelines used by banks and other
private lenders, and there is concern that Habitat’s
successful mortgage model may not be included within the new
QM ability-to-repay definition. Banks and state housing
agencies would then be precluded from partnering with Habitat
affiliates since non-qualified mortgage loans would face
significantly higher liability risks. I would be happy to
provide you with additional information, or to put you in
touch with a Habitat affiliate who can explain what a typical
Habitat mortgage looks like and more on who a typical Habitat
family is. (If you'd like learn more, contact John at jsnook@habitat.org.)
The
eminent
domain concerns continue. For an update, here is the latest
from Bloomberg (http://www.bloomberg.com/news/2012-07-17/mortgage-seizure-fight-poised-to-raise-agency-backed-loan-rates.html),
but
here is a note I received on the subject. “Something that the
investors in mortgages in California are missing is that when
that mortgage was originated, the lender could only look to
the value of the property to start with. You have to start
with an analysis of CA deficiency protection. If the homeowner
were to stop paying, most of these mortgages would result in
either a short sale or foreclosure. In both cases most CA
residents are protected from the lender pursuing them for the
difference. Did the investors in the mortgages not know this?
Of course they didn't, as the private MBS securitizers did not
tell them. The model is broken. The expected performance of an
underwater mortgage does not follow any expected model. Once
homeowners learn what their legal rights are, they are many
times more likely to strategically default on that mortgage.”
He
continued, “If the lenders don't start paying attention and
they fight this effort, they are going be stuck with these
mortgages. The only difference in the imminent domain tactic
versus foreclosure and or short sale is the homeowner is not
displaced. It is this displacement of families that is killing
the market. And with rates where they are, it is difficult to
gain traction for the argument that borrower’s rates and costs
will go up.” So noted Kevin Hardin, Director, Mortgage
Mediation Group with Arboleda Brechner, Attorneys At
Law.
And
lastly, the role of QC and compliance in today’s mortgage
companies. “I've been concerned about a trend I've seen
deepening lately. We all know the organizational dynamics
between groups like sales, fulfillment, QC, etc. It takes
strong leadership to attain the appropriate balance between
groups (they are all critical); a good part of that in the
clearly communicated charter/role for each group. Some
companies are successful in this, some aren't.
“Regardless,
what I've seen lately is an isolated approach of a
trifecta including QC, Compliance and Credit Risk. Unchecked
and unwilling to be part of the solution. I recently worked
with a large regional lender who couldn't figure out why their
quality wasn't improving. The CEO was confused because he had
been given tons of data, KRI trending, heat maps, etc. from
the three groups. Short story, I sat in as an observer at his
next monthly business review meeting (which included the
SVPs/EVPs of these groups, plus fulfillment, sales, etc.). The
animosity in the room was amazing and unfortunate. The risk
groups felt their sole responsibility was to
report/escalate/disengage and no one had told them
differently. Fulfillment hadn't asked for assistance because
the pattern had been reinforced by exec management through
their inaction. And Sales was stuck in the middle. No one
was thinking about the impact to the borrower.
“After talking with individuals later it was clear that the
fatigue of the past 6 years had compromised their ability to
maintain a productive environment. It was battle fatigue,
entrenched. We’ve all seen dysfunctional shops, and this one
was truly impaired. It was difficult for them to see because
the environment had changed over the 6 year period of
buybacks, overlays, credit squeeze, additional regulations,
etc. What's that analogy about turning up the heat slowly on a
frog in a pot of water? They had forgotten how it should
work. Behavior, group dynamics, defined roles, balanced
approach, really basic stuff. It made me think about how much
our industry has gone through. Most of us muscle through it
and go onto the next challenge, not taking a moment to see it
all in context. Those who pause and recalibrate will be
successful.” So observed Debora Aydelotte, president of
Titan Capital Solutions (debora.aydelotte@titanlenderscorp.com).
By
the way, last month, the Consumer Financial Protection Bureau
issued a report covering consumer complaints received
against mortgage lenders over the last year. Between
July 21, 2011 and June 1, 2012, the CFPB received
approximately 19,250 mortgage complaints. The majority
of these complaints have been sent to companies for review and
response, with the remaining mortgage complaints being
referred to other regulatory agencies. The most common type of
mortgage complaint remains problems encountered by consumers
when they are unable to pay, such as issues related to
modifications, collections, or foreclosure. Hmmm…is that the
lender’s issue, or the borrower’s?
And
speaking of reports and numbers, HUD released statistics
on the single-family operations for April 2012. FHA
endorsed 108,954 total loans totaling $20.3 billion. There
were 58,716 purchase money mortgages and 45,643 refinances, of
which 2,285 were on existing FHA mortgages and 27,260 were
streamlines. 74,530 or 71.4 percent of all endorsements for
April were processed using FHA’s automated underwriting
system. Average credit score was 699 and LTV decreased by
about 0.9 percent. As of the end of April, servicers reported
707,330 mortgages in serious delinquency (90 days or more) for
a default rate of 9.4 percent. So far in this fiscal year, FHA
has insured 672,333 single-family mortgages for approximately
$122 billion.
Looking briefly at the markets, on Tuesday Federal Reserve
Chairman Bernanke had his comments, tones, and body language
sliced and diced and rated. Bernanke kicked off his
semi-annual congressional testimony and caused the monetary
policy narrative to evolve slightly, although he pretty much
reiterated what everyone already knew from recent economic
numbers. Put another way, don’t look for any changes from the
8/1 meeting but maybe from the mid-September meeting. What
is really going on with this market? More of the same.
Investors continue to debate many of the same themes: 1)
earnings season (so far not so bad); 2) economic growth
(cooling); 3) the state of Europe (quiet); and 4) policy
responses.
Tuesday’s
agency MBS volumes were below the recent averages, but still
closed worse by about .125 in price. Our 10-year Treasury
notes fell/worsened about .375 and closed at 1.50%. Some
attention was paid to home builder confidence, which jumped 6
points to 35 in July, its largest one month gain in nearly a
decade and its highest level since March 2007, per the
National Association of Home Builders. The Consumer Price
Index was in line with forecasts in June (no change, core rate
+.2%). Industrial Production was slightly above expectations
in June (+0.4%). For news later this morning (still pretty
early here in Denver) we’ll have Chairman Bernanke repeat his
testimony before the House Financial Services Committee, the
MBA's Mortgage Applications numbers, Housing Starts and
Building Permits for June (expected at 745k and 765k,
respectively), and at 2PM EST the Fed will release its Beige
Book of economic anecdotes from around the 12 Districts in
preparation for the July 31-August 1 FOMC meeting.
Every once in a while I don't have a joke here, and instead
have some trivia or something honoring our troops. (Of course,
there are some folks who think I never have a joke here!)
Today we'll all learn something mildly interesting, like why
we use "k" or "m" for thousand and “M” or “mm” for million. To
begin, “k” (lowercase) is not a Roman numeral but is actually
shorthand for “kilo,” which represents the 1,000 multiple of a
given unit. When it comes to using “M” or “m” for thousand, on
the other hand, the Greek’s used “M” to mean “mega” or
1,000,000. But the Romans used “M” to mean 1,000. Over the
years this has only added to the confusion as people have used
“M” or “MM” to mean one million more typically, so using it to
mean 1,000 is confusing. And while it is accurate to use the
Roman numeral "M" for 1,000 "MM" actually represents 2,000 and
not 1 million in Roman numerals. Back then, 1,000,000 would be
represented by an M with a horizontal line drawn above it
(indicating the reader should multiply the number by 1,000).
At some point general usage switched to using “mm” to mean
million (vs. the older style “M”). So at this point most use
$1k (lowercase) to represent $1,000 and use $1mm (also
lowercase) to represent $1,000,000.
If you're interested, visit my twice-a-month blog
at the STRATMOR Group web site located at www.stratmorgroup.com.
The current blog discusses the issue of the Freddie Mac &
Bank of America buybacks, and its potential impact on the
industry. If you have both the time and inclination, make a
comment on what I have written, or on other comments so that
folks can learn what's going on out there from the other
readers.