Jul. 21, 2012: Size doesn't matter with the CFPB, which issues its first enforcement action; thoughtful letters on current events
Rob Chrisman
Happy
1st birthday to the CFPB – it opened for business
on July 21, 2011.
Perhaps
coincidentally, perhaps not, the CFPB issued the first
enforcement action in its history. It ordered Capital
One Bank to refund $140 million to customers, pay a $35
million fine to the OCC and pay a $25 million penalty to the
CFPB for deceptive call center practices that were designed to
sell additional products to credit card customers. Here you
go: http://community.nasdaq.com/News/2012-07/capital-ones-165-million-mistake.aspx?storyid7542.
Think you’re too small to be on the CFPB’s radar screen? The
CFPB issued its Final Rule on July 16 defining what
constitutes a “larger participant” in the consumer reporting
market. Beginning on September 30, 2012, larger participants
will be subject to supervisory examination by the Bureau for
compliance with federal consumer financial laws. (Here is the
98 page document: http://files.consumerfinance.gov/f/201207_cfpb_final-rule_defining-larger-participants-consumer-reporting.pdf.)
Although
the Bureau published the proposed larger participant rules for
both the consumer reporting and the debt collection markets on
February 17, 2012, only the consumer reporting market larger
participant final rule was issued on July 16. The Bureau
indicated that the final rule defining larger participants in
the debt collection market will be issued later this year. Not
much changed in the Final Rule from the proposed rule. Larger
participants in the consumer reporting market are still
defined as participants that have more than $7 million in
annual receipts resulting from applicable consumer reporting
activities.
Law
firm Ballard Spahr reports that “companies are not engaged in
consumer reporting where a company provides information to
another company in which the information solely relates to
transactions or experiences between a consumer and the company
that is providing the information. For example, a bank
providing deposit account balances to a mortgage lender does
not constitute credit reporting. Second, companies are not
engaged in consumer reporting where they authorize or approve
a specific credit extension by the issuer of the card. For
example, payment system activities related to processing
credit card transactions are not credit reporting activities.”
Remember,
though, that under the Dodd-Frank Wall Street Reform and
Consumer Protection Act, the Bureau has authority to
supervise nonbank providers (regardless of size) of
residential mortgage loans and certain related services,
payday loans, and private education loans. The Dodd-Frank
Act also gave the Bureau supervisory authority over other
nonbank providers considered to be “a larger participant of
[the relevant] market.”
The Bureau will exercise broad discretion in deciding which
larger participants to examine, looking to such factors as
company size and transaction volume, the risks posed to
consumers from the company’s products or services, and the
extent of state consumer protection oversight. The Bureau will
examine the “entire [company] for compliance with all Federal
consumer financial laws [and] assess enterprise-wide
compliance systems and procedures.” In addition to examining
their compliance with laws such as the Fair Credit Reporting
Act, companies should also expect scrutiny of their practices
under the new “unfair, deceptive or abusive” standard
contained in Dodd-Frank. (Lawyers in Ballard Spahr’s Consumer
Financial Services Group are currently assisting many clients
in preparing for their expected Bureau examinations, and many
other groups are providing similar services.)
"Rob,
is it my imagination, or has the job of the loan officer, the
processor, the underwriter, and so on, become more streamlined
in the last year or two, or more manual? From my perspective,
the mortgage process has almost gone back in time.” That is
true. Unlike servicing, where economies of scale are critical
and beneficial, a mortgage bank has become hard to scale
up smartly. For example, when the price of oil
increases, the profit oil companies earn goes up - it doesn't
cost more to drill a well, to explore, and so on. As a quick
example, underwriters are now auditing files at 2-3 per day,
so for every 2-3 loans per day of added production, a company
must add an underwriter – and they ain’t cheap.
“Rob,
recently BofA, Wells, Chase, and Citi announced earnings. They
are
also the largest residential loan servicers - why do we not
read about major servicing value write downs for these
companies? Several years back I worked for a mid-sized
regional lender that was also a servicer. Our prepayment
speed assumptions seemed to get us somewhere to an average
expected life of 4 to 8 years. It certainly varied by loan
type, geography, loan amount, and so on, but it seems to me
that if these Mega servicers have been booking servicing
values over the past 4 years or so at anything approaching a
4 – 8 year expected life on the books, they’d need to do some
serious writing down on the value of their MSR assets.” A
great question. Few companies advertise servicing hedging now,
although it still exists. With these companies, and certainly
large and small servicers/originators doing HARP loans, the
production flooding their companies is a natural hedge against
servicing run off. And with servicing values so low, if a loan
pays off early, the hit is not as bad as it used to be. In
some cases I have heard of originators actually paying another
company to take the servicing off their hands – does the
servicer actually book a gain when it pays off?
“Rob,
I have heard rumors of the Department of Justice carrying out
nearly twenty investigations against banks and non-depository
lenders. What is the rumor mill saying about them?” It is rumored
that the DOJ believes if Fannie Mae and Freddie Mac offer a
program, and a lender puts overlays on, it’s a violation of
the Fair Housing Law. Of course we’ve seen a big outcry
from consumer groups and non-profit organizations when the
government announces a program, and then none of the
aggregators follow along since their capital is at risk, and
they know the performance of their servicing portfolio better
than anyone. If that rumor is true, it will be an interesting
“government telling free enterprise what to do” situation.
A
seasoned industry observer noted, "Hi Rob, you probably know
better than me but I understand that BAC is out of the broker
channel as well, which means they are only doing retail. With
Wells and BAC out of the broker channel, and BAC also out of
correspondent, it would not surprise me to see a repeat of the
late 1980’s / early 1990’s when venture capital came into
the industry to ramp up private companies and then take them
public, or to see private equity inject capital into some of
the larger private companies (Guild, Prospect,
Provident, others) who could expand their businesses now that
the big banks are retreating to retail. With GAAP servicing
values declining perhaps below their true economic value, it
might be a very good time for some smart and well capitalized
companies to take advantage of the market disruptions caused
by the financial crisis and the new bank capital rules. Public
companies that will likely benefit include Nationstar, Penny
Mac and Redwood."
And
finally this note about mortgage bank profitability and
margins from Larry Charbonneau, Managing Director of Charbonneau
& Associates, Inc. “I have reviewed dozens of
mortgage banking firms this year. The average retail firm
usually makes 30 to 50 bps. There are still many in that
range. It is however not unusual this year to see pre-tax
gains of 75 to 150 bps. Typically these are the shops selling
directly to the agencies, thus showing the unbelievable value
of agency approvals.”
How about something simple like somewhat recent
agency/investor/M&A/training/agency updates,
providing a flavor for the environment – they keep coming. As
always, it is best to read the actual bulletin.
The boys over at the FDIC were busy showing up in
black cars and SUV's Friday afternoon. As a quick note, "is
now part of" is actually a complicated process usually
involving the state banking regulator and the FDIC, but to
save space... In Georgia First Cherokee State Bank is now part
of Community & Southern Bank of Atlanta, as is
Georgia Trust Bank, up in Buford, which lost everyone's trust.
Down in Florida, the Royal Palm Bank of Florida wasn't so
royal and is now part of First National Bank of the Gulf
Coast. Out in the heartland, uh, Heartland Bank of
Leawood, Kansas, is now part of Metcalf Bank of
Missouri, and up in Illinois Second Federal Savings and Loan
Association didn't even come in second and is now part of Hinsdale
Bank & Trust Company.
GMAC issued guidance stating that mortgages on
properties encumbered by Federal Register-prohibited private
transfer fee covenants are not eligible if the covenants were
created on or after February 8, 2011. This includes fees that
do not directly benefit the property and fees for which the
creation date of the covenant is unknown. Private transfer
fees paid to an HOA, condominium fees, or tax-exempt
organizations exempt the property from this guidance.
The Confidentiality and Privacy of Consumer Financial
Information sections of the GMAC Client Guide have been
updated and can be accessed from the GMAC website. And reserve
requirements for Jumbo Cash Out transactions have been updated
such that borrowers will need a minimum of 12 months’ PITIA
reserves on the subject property, not including cash out funds
and/or business assets. A minimum of six months’ liquid
reserves are required, while there is a limit of six months’
non-liquid reserves.
US Bank has issued clarification regarding the FHA’s
recent Streamline Refinance changes and will no longer be
accepting any FHA to FHA Streamline Refinance transactions
after July 10th. FHA refinances currently locked with US Bank
aren’t affected.
Provident Funding revised its guidelines on employed
income with regards to borrowers “re-entering the workforce”
and on purchase contracts, for which electronic signatures
will be accepted when an “e-sign certificate” is supplied by
the service provider. Guidance has also been updated to state
that transactions involving parties with particular
affiliations are ineligible.
M&T Bank amended the maximum acceptable LTV, CLTV,
and HCLTV for fixed rate loans originated under the LP Open
Access and DU Refi Plus programs to 125%. The CLTV and HCLTV
limit for ARMs has been increased to 125%, while the maximum
LTV remains at 105%. For such transactions on primary
residences, borrowers must have a FICO score over 620. Second
homes and investment properties require a score of 680.
As for M&T’s USDA Program products, guidance has been
updated such that condos must be FHA-approved and include a
signed and dated certification from the lender verifying
compliance with FHA Minimum Project Standards. Condos
eligible under Fannie and Freddie are no longer allowed for
this program. The minimum FICO score for USDA borrowers has
increased from 620 to 640, and loans where the appraisal has
been transferred are not permitted. Flip transactions and
properties with oil or gas leases are not permitted, and loans
should include borrower acknowledgement that all appraisal
reports were received at least three days before closing.
Finally, loans must be disclosed in dollar amounts, no cents.
M&T has issued guidance that, for FHA Streamline
Refinances, borrowers may opt either to remain at their
current unexpired terms or choose a longer term up to the
maximum, which is 30 years or the unexpired term plus 12
months, whichever is less. Shortening the term would require
the transaction to be processed as a Rate & Term
refinance. An updated FHA Streamline FAQ has been updated as
well and is accessible from the M&T website.
A Mafia Godfather finds out that his bookkeeper, Guido, has
cheated him out of $10,000,000.
His
bookkeeper is deaf. That was the reason he got the job in the
first place. It was assumed that Guido would hear nothing so
he would not have to testify in court.
When
the Godfather goes to confront Guido about his missing $10
million, he takes along his lawyer who knows sign language.
The
Godfather tells the lawyer, "Ask him where the money is!”
The
lawyer, using sign language, asks Guido, “Where's the money?”
Guido
signs back, "I don't know what you are talking about."
The
lawyer tells the Godfather, "He says he doesn't know what you
are talking about".
The
Godfather pulls out a pistol, puts it to Guido's head and
says, "Ask him again and tell him if he doesn't answer I'll
kill him!”
The
lawyer signs to Guido, "He'll kill you if you don't tell him."
Guido
trembles and signs back, "OK! You win! The money is in a brown
briefcase, buried behind the shed at my cousin Bruno's house.”
The
Godfather asks the lawyer, "What did he say?"
The
lawyer replies, "He says you don't have the guts to pull the
trigger."
If
you're interested, visit my twice-a-month blog at the STRATMOR
Group web site located at www.stratmorgroup.com.
The current blog discusses the issue of the Freddie Mac &
Bank of America buybacks, and its potential impact on the
industry. If you have both the time and inclination, make a
comment on what I have written, or on other comments so that
folks can learn what's going on out there from the other
readers.