July 29: LO jobs; hedging, credit, anti-fraud tools; STRATMOR on borrower satisfaction; Fannie’s $4 billion earnings quarter
“Technology is dominated by two types of people: Those who understand what they do not manage, and those who manage what they do not understand.” Even if you’re a 90-year-old LO using a rotary phone, the rest of your company, and your borrowers, use technology and new products and need to stay up on them….