Here are some possible solutions:
1) We understand that the commentary is sometimes forwarded to co-workers. But when this happens, know that some of them or one of them will “unsubscribe” thereby unintentionally ending your subscription – that is the way that Constant Contact works. Instead ask them if they would like to receive commentary and have them go to the website to subscribe, that way they have their own record in constant contact for which they can optionally stop. If you think this has happened please email me or Rob to resubscribe you.
2) Some have IT in their work community that regularly filter out emails, please advise them of your subscription and have them add the commentary to their safe to receive/whitelist.
3) You can add the email address of incoming commentary to your own whitelist to receive the commentary; see this article and this article for further information. One link describes different ISP solutions, the other describes individual mail clients and how to add safe senders to your own whitelist ( contacts ). Both are Constant Contact articles.
4) If in the unlikely event your commentary is found in the spam folder of your email client you should try to “train” your email client ( by clicking “Not Spam” ) or be sure to follow the advice solution 3 where the commentary is added to your own whitelist.
Ultimately if all fails be sure to contact the webmaster to intervene and try to find the solution for you.
Thanks, and happy reading!
For banner graphic click through data please request it either through the web form or when the graphic is sent to us. Special coding is needed for that, so we’ll need a heads up first. Output is in excel sheet format.
For constant contact reports they come in two flavors: a general overview of that day’s readership or a list of links that were clicked. Please indicate dates and which one you want. Format is in jpg format.
For Google Analytics there are also two flavors: the Audience Overview or the commentary links click through data. Please let us know which you prefer and the specific date or date range. Output is in excel format.
Again, please provide this information at the time you send your banner graphic, or let our team know when you make contact.